Policies

WARRANTY

We provide a free one-year in-house warranty that is only limited to manufacturer’s defects. Accidental damages (e.g. spills, rips, tears, or moving etc.) or damages caused by everyday use (e.g. water damage, scratches, rips or even cracks) are not covered by this one-year manufacturer’s warranty.

Mattresses purchased without box foundations or springs are covered for one year.

Mattresses purchased together with box foundations or springs are covered 8 to 10 years depending on the manufacturer. However, use of a mattress protector is highly recommended as any stains will void this warranty.

 

RETURNS / EXCHANGES 

All sales are final. We only sell new furniture, and thus cannot accept returns on any furniture that has been used. Sanitary and health concerns prevent us from bringing used merchandise back into our store.

 

CANCELLATIONS / SPECIAL ORDERS 

At the discretion of management, there will be a cancellation fee of up to 20% of the entire invoice amount on all cancelled orders.  Invoice must be paid in full before merchandise can be ordered. There are no refunds on special orders.